Michele Shuster - Lawyer in New Albany, OH

Michele is a founding partner of Mac Murray Shuster, where she brings extensive experience in working with clients of all sizes involved in highly regulated industries. She has established a solid record of representing clients in consumer protection matters before state attorneys general, the FTC, and FCC, in addition to conducting regulatory compliance audits and providing counsel on advertising and privacy issues.

Michele currently serves as General Counsel to the Professional Association for Customer Engagement (PACE) and oversees its Self-Regulatory Organization program. In this role, and with her significant depth of experience related to TCPA compliance, she was an integral part of PACEs successful challenge to the FCCs 2015 TCPA Declaratory Ruling. She has an exceptional foundation in U.S. privacy laws and regulations and is accredited as both a Certified Information Privacy Professional (CIPP/US) through the International Association of Privacy Professionals (IAPP) and Customer Engagement Compliance Professional (CECP) through PACE.

Previously, Michele served as Chief of the Ohio Attorney Generals Consumer Protection Section, where she was instrumental in creating Ohios Do Not Call laws. She is a past President of the Ohio Womens Bar Association, and has been recognized for her achievements as an Ohio Rising Star by Ohio Super Lawyers magazine and in Columbus Business Firsts Forty Under 40 list.

Michele is a highly sought-after national speaker on consumer protection regulatory issues, frequently addressing both state and federal government regulatory agencies and serving as keynote presenter to leading industry groups.